1. Delete Your Account in the App

You can delete your account and all of your data directly inside the app:

1. Open Calla and go to Settings (the gear on the Home screen).
2. Scroll to the bottom and tap Delete account & data.
3. Confirm the deletion. For security you may be asked to re-enter your password or re-confirm your Apple or Google sign-in.

Deletion takes effect immediately and cannot be undone.

2. What Gets Deleted

• Your account (email/password, Apple, or Google sign-in) — including a guest account, which is deleted the same way.
• Every record in your account — mood check-ins, symptoms, vital readings (including any imported from Apple Health or Health Connect), medications and dose history, cycle logs, appointments, journal entries, care-circle contacts, AI chat history, emergency info, and preferences.
• Every photo you attached to a symptom, deleted from Cloud Storage.
• Every care-circle share you created, so nobody you shared with can read anything further — and the reference held on their side, so the share stops appearing for them.
• The local copies on your device: cached entries and the offline queues of check-ins and photo uploads that hadn't yet reached the server.
• Internal rate-limit counters tied to your account.

The app performs this itself, and a server-side job runs the same sweep independently, triggered by the account's removal. That covers deletions made outside the app and devices that lose connection partway through, and it retries until it finishes — so a partial deletion cannot leave readable health data behind.

Not affected: the data in Apple Health or Health Connect itself. If you let Calla write back the water you logged and its mindful minutes, those entries remain in your health app; you can delete them there — in Apple Health, via Browse → the data type → Show All Data, filtering by Calla as the source.

3. Demo Mode — No Account Exists

If you only tried Calla in demo mode, there is no account and no cloud data. Demo entries live on your device only and are discarded when you leave the demo or uninstall the app.

4. Need Help?

If you can't access the app or run into any issue deleting your account, email us at wksunshine@gmail.com from the address you signed up with, and we'll complete the deletion for you.

1. 在應用程式內刪除帳號

您可直接在應用程式內刪除帳號及所有資料：

1. 開啟 Calla，前往設定（主畫面上的齒輪）。
2. 捲動至底部，點選刪除帳號與資料。
3. 確認刪除。為安全起見，系統可能要求您重新輸入密碼，或重新確認您的 Apple 或 Google 登入。

刪除會立即生效，且無法復原。

2. 哪些資料會被刪除

• 您的帳號（電子郵件密碼、Apple 或 Google 登入）— 訪客帳號亦以相同方式刪除。
• 帳號中的每一筆記錄 — 心情打卡、症狀、生命體徵（包括從 Apple 健康或 Health Connect 匯入的讀數）、藥物及服藥記錄、週期記錄、預約、日記、關懷圈聯絡人、AI 聊天記錄、緊急資訊及偏好設定。
• 您為症狀附加的每一張照片，會從 Cloud Storage 中刪除。
• 您建立的每一筆關懷圈分享，使分享對象無法再讀取任何後續內容 — 以及對方持有的參照，讓該分享不再出現在他們的畫面中。
• 裝置上的本機副本：快取的記錄，以及尚未送達伺服器的打卡與照片上傳離線佇列。
• 與您帳號相關的內部流量限制計數器。

應用程式會自行執行上述作業，同時伺服器端的作業也會獨立執行相同的清除，由帳號的移除觸發。這涵蓋了在應用程式外進行的刪除，以及裝置在中途斷線的情況，並會持續重試直到完成 — 因此不完整的刪除不會留下任何可讀取的健康資料。

不受影響：Apple 健康或 Health Connect 本身的資料。若您曾允許 Calla 寫回您記錄的飲水量及正念分鐘數，這些記錄會保留在您的健康應用程式中；您可在該處刪除 — 在 Apple 健康中，可透過瀏覽 → 該資料類型 → 顯示所有資料，並以 Calla 作為來源進行篩選。

3. 示範模式 — 沒有帳號

若您僅以示範模式試用 Calla，則不存在帳號或雲端資料。示範記錄僅存在於您的裝置上，離開示範模式或解除安裝應用程式時即會清除。

4. 需要協助？

若您無法存取應用程式，或在刪除帳號時遇到任何問題，請使用註冊時的電子郵件地址發送郵件至 wksunshine@gmail.com，我們會協助您完成刪除。