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Delete Your Pockyt Account

How to delete your Pockyt account and data.

1. Delete Your Account in the App

You can delete your Pockyt account and all associated data directly inside the app:

  1. Open Pockyt and go to the Settings tab.
  2. Scroll to the account section and tap Delete Account.
  3. Confirm the deletion. You may be asked to sign in again to verify it's you.

This works for accounts created with Google, Apple, or email/password, as well as anonymous accounts.

2. What Is Deleted

When you delete your account, the following data is permanently removed:

  • Your account and sign-in credentials (Firebase Authentication record).
  • All cloud-synced data: transactions, cards, budgets, goals, subscriptions, settings, and AI chat history.
  • Your household membership and any household you own, including its shared data.
  • Your trial and subscription entitlement records on our servers (your App Store / Google Play subscription itself must be cancelled with the store — deleting your account does not cancel store billing).

Data stored locally on your device is also cleared. If you only want to wipe local data without deleting your account, use Settings → Clear All Data.

3. Processing Time

In-app deletion takes effect immediately. Residual copies in encrypted backups of our cloud infrastructure are purged within 30 days. We do not retain your financial data after this window, except where retention is required by law.

4. Can't Access the App?

If you no longer have the app installed or can't sign in, email us a deletion request at wksunshine@gmail.com from the email address associated with your account (or include your sign-in method). We will verify your identity and complete the deletion within 30 days, and confirm by reply.

Last updated: July 2026 · See also our Privacy Policy

刪除您的 Pockyt 帳戶

如何刪除您的 Pockyt 帳戶和資料。

1. 在應用程式內刪除帳戶

您可以直接在應用程式內刪除 Pockyt 帳戶及所有關聯資料:

  1. 開啟 Pockyt,進入設定分頁。
  2. 捲動至帳戶區域,點選刪除帳戶
  3. 確認刪除。為驗證身份,系統可能要求您重新登入。

此操作適用於透過 Google、Apple 或電子郵件/密碼建立的帳戶,以及匿名帳戶。

2. 刪除的資料範圍

刪除帳戶後,以下資料將被永久移除:

  • 您的帳戶及登入憑證(Firebase Authentication 紀錄)。
  • 所有雲端同步資料:交易紀錄、卡片、預算、目標、訂閱、設定及 AI 對話歷史。
  • 您的家庭群組成員資格,以及您擁有的家庭群組及其共享資料。
  • 我們伺服器上的試用及訂閱資格紀錄(App Store / Google Play 的訂閱本身需在相應商店取消——刪除帳戶不會取消商店扣費)。

裝置本機儲存的資料也將被清除。如只想清除本機資料而保留帳戶,請使用設定 → 清除所有資料

3. 處理時限

應用程式內刪除立即生效。雲端基礎設施加密備份中的殘留副本將在 30 天內清除。除法律要求保留的情況外,超過此期限後我們不再保留您的財務資料。

4. 無法存取應用程式?

如果您已解除安裝應用程式或無法登入,請使用與帳戶關聯的電子郵件地址(或註明您的登入方式)發送刪除請求至 wksunshine@gmail.com。我們將在核實身份後於 30 天內完成刪除,並回覆確認。

最後更新:2026 年 7 月 · 另見隱私政策

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