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Oncora Support

A companion through cancer — we're here to help.

Contact Us

Have a question, found a bug, or want to share feedback? We'd love to hear from you.

Email Support

wksunshine@gmail.com

Frequently Asked Questions

Is my data private?

Yes. Oncora is local-first — your health log is stored only on your device, with no account required, and it is never uploaded to us. The only times the app uses the network are optional: when you use the AI companion (your message is sent to a server to generate a reply) and when you make a membership purchase (handled by the app store). Oncora shows no ads. See our Privacy Policy for details.

How do I back up my data?

Go to Settings → Export Backup. This creates a JSON file containing all your check-ins and node logs. Save it somewhere safe — iCloud Drive, email, or another secure location. To restore on a new device, go to Settings → Restore and paste the backup content.

How do I share a report with my doctor?

Go to the Report tab and tap Generate Report. Oncora creates a PDF summary of your check-in history and node measurements. Use the system share sheet to AirDrop, email, or print the report.

How do I log a lymph node?

Go to the Nodes tab and tap on a region on the body diagram. Select the specific node location, enter the size measurement (in mm or cm), and describe how it feels. You can add multiple entries over time to track changes.

How do I set a daily reminder?

Go to Settings → Reminder and toggle on daily notifications. Choose your preferred time. The reminder is a local notification — no internet connection is needed.

How do I delete my data?

Go to Settings → Clear All Data to permanently remove all check-ins, node logs, and settings from your device. Uninstalling the app also removes all data. There is no cloud copy to delete. See our Delete Data page for more details.

What is Oncora used for?

Oncora helps people living with cancer track their symptoms and treatment over time. Depending on your cancer type you can log daily check-ins, lymph nodes, labs, treatments, side-effects and appointments, and generate reports to share with your care team.

Oncora is intended to support self-tracking and conversations with your healthcare providers. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional about your health.

Privacy Policy

Read our full Privacy Policy.

Oncora · wksunshine@gmail.com

Oncora 支援

癌症路上的陪伴夥伴 — 我們隨時為您服務。

聯絡我們

有任何問題、發現 Bug 或想提供意見?歡迎與我們聯繫。

發送郵件

wksunshine@gmail.com

常見問題

我的資料隱私嗎?

是的。Oncora 採用本機優先設計——您的健康紀錄僅儲存於您的裝置上,無需帳號,也絕不會上傳給我們。應用程式僅在以下選用情況使用網路:使用 AI 夥伴時(您的訊息會傳送至伺服器以生成回覆),以及進行會員購買時(由應用程式商店處理)。Oncora 不顯示任何廣告。詳情請參閱我們的隱私政策。

如何備份我的資料?

前往「設定 → 匯出備份」。這會產生一個包含所有記錄與淋巴結紀錄的 JSON 檔案。請將其儲存於安全的位置——iCloud 雲碟、電子郵件或其他安全處。若要在新裝置上還原,請前往「設定 → 還原」並貼上備份內容。

如何與醫生分享報告?

前往「報告」分頁,點選「產生報告」。Oncora 會建立一份包含記錄歷史與淋巴結測量值的 PDF 摘要。您可透過系統分享選單以 AirDrop、電子郵件或列印方式分享報告。

如何記錄淋巴結?

前往「淋巴結」分頁,在人體圖上點選部位。選擇特定的淋巴結位置,輸入尺寸測量值(公釐或公分),並描述其觸感。您可以隨時間新增多筆紀錄以追蹤變化。

如何設定每日提醒?

前往「設定 → 提醒」並開啟每日通知。選擇您偏好的時間。此提醒為本機通知——無需網路連線。

如何刪除我的資料?

前往「設定 → 清除所有資料」即可從您的裝置永久移除所有記錄、淋巴結紀錄及設定。解除安裝應用程式同樣會移除所有資料。沒有任何雲端副本需要刪除。更多細節請參閱我們的刪除資料頁面。

Oncora 有什麼用途?

Oncora 協助癌症患者長期追蹤症狀與治療。依您的癌症類型,您可以記錄每日狀況、淋巴結、檢驗、治療、副作用與約診,並產生報告與您的醫療團隊分享。

Oncora 旨在協助您進行自我追蹤,並與您的醫療提供者溝通。它並非醫療器材,亦不提供醫療建議、診斷或治療。有關健康問題,請務必諮詢合格的醫療專業人員。

隱私政策

閱讀完整的 隱私政策

Oncora · wksunshine@gmail.com